Service Excellence Queue Worker Associate

Location: Campbellsville or At Home Agent, United States
Date Posted: 10-03-2017
The American Express account is looking for up to 4 associates to join the Service Excellence team for a new promotional position! The Service Excellence Queue Worker associate on the American Express Travel Rewards account will be full time positions with the main responsibility working queues.

Candidate requirements:
  • Must be American Express Service Excellence team trained 
  • Excellent problem solving skills required
  • Excellent written and verbal skills required
  • Good Attendance
  • Demonstrate ability to meet current account metrics
  • Be able to demonstrate the 5 AMEX Pillars 
  • Must have strong stats
    • Good efficiency
    • Little to no retail loss
    • Queue and call log accuracy
  • We will need to cover SE hours of operation
    • 7 days per week
    • 7am – 10pm central

Apply now and share why you would be the perfect person from our stellar Service Excellence Team!
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