Customer Service - Travel Rewards

Location: Campbellsville, KY
Date Posted: 10-09-2017
Join our team at Intelenet Global Services to work in the fast-paced world of the travel and hospitality industry.  We are currently seeking 24 associates to assist customers with booking memorable reservations on our travel rewards account.  Previous customer service experience is preferred, but an outstanding work ethic and strong drive to succeed is a must!  
Training starts November 6th.  Apply today for a chance to take part in this rewarding opportunity at our Campbellsville, KY campus. We're excited for you to learn more!
 
Position Details
Answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options, booking travel, assisting with navigation of the travel website, cancelling trips, and more!


Responsibilities include:
  • Booking leisure domestic and international reservations
  • Ability to navigate a computerized data entry system or other relevant applications is required
  • Knowledge of general office PC-based programs, including MS Word, Excel, PowerPoint, and Outlook
  • Ability to work in an constantly changing and fast paced environment
  • Strong judgment and decision-making skills
  • Superior negotiating skills
  • Able to work independently
 
Benefits 
  • Paid training
  • Stable schedules
  • Wage $9.10 - $10.25/hour DOE
  • Comprehensive benefits including IATAN travel benefits
  • Job Stability - Growth Opportunities
  • Wide variety of schedules available, morning, afternoon, and evening shifts.  Also, you will need to be able to work one weekend day.
  • Shift differential for working hours between 7pm  - 4:59am!
  • Comprehensive Benefits (eligible for most after 60 days): Medical, Dental, Vision, 401K, Company-Paid Life Insurance, Short Term and Long Term Disability Insurance, Prescription Drug Savings plan, and more!
  • Paid Time Off after 90 days (80 hrs. first year)
Submit your application today!  Training will start on November 6th
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