Customer Service Representative - Financial Industry

Location: Fort Wayne, IN
Date Posted: 12-05-2017
Customer Service Rep / Call Center
Pay: $11/hour
Location: Intelenet Campus, Fort Wayne, IN
Schedule: Full time, 2p-10:30p & 3:30a-12a CT, includes one weekend day
Next Session: December 28th

As a Customer Service Representative you will be responsible for answering incoming calls while navigating a computer program to support questions from consumers and help educate them about financial protection measures. There’s no bill collections or repetitive data entry and best yet – it’s not physically demanding in the least! 

What to expect:
  • A great training experience that sets you up for success to expertly guide consumers
  • Varying degree of call volume throughout the day and project (we have our busy days)
  • To use your skills to engage your caller by building rapport and using effective listening skills
  • Quality standards and goals with ongoing feedback to ensure continued improvement
What we offer:
  • Base pay is $11/hour with shift differentials for weekends hours plus weekdays from 7p-12a ET
  • Inbound calls only
  • Stable schedules
  • Job Stability - Growth Opportunities
  • Comprehensive Benefits (eligible for most after 60 days): Medical, Dental, Vision, 401K, Company-Paid Life Insurance, Short Term and Long Term Disability Insurance, Prescription Drug Savings plan, and more!
  • Paid Time Off after 90 days (80 hrs. first year)
  • Paid training
  • An outstanding support team whose focus is your success
  • The chance to further develop your skills and experience

We have immediate job opportunities with on the spot offers!  If you have a gift for talking with others and if helping others comes naturally to you then you are exactly who we are looking for! 
Our training session starts December 28th. Apply today to join the team! We're excited to meet you!!!

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