Premium Desk Associate

Location: Campbellsville or At Home Agent, United States
Date Posted: 02-05-2018
We are excited to announce our Premium Team is a huge success and growing yet again!
This team consisting of TCPs dedicated to providing service to prestigious card members.  This premium servicing desk will operate during the Online Travel team’s peak servicing hours, 9 am CT to 9 pm CT. Premium Card Members who call in during this time will be routed to this queue and both their sales and service calls will be handled by these TCPs. 
We have one upcoming class.
  • February 26th - AHA and CPZ

This desk offers an additional performance based incentive.  WOOT WOOT!!!
Plus who knows what celeb or iconic card member you might get to provide extraordinary assistance to!

 Candidate requirements:
  • Must be an AHA TCP
  • Must be Sales and Service trained
  • Must be making goal in all KPI areas
  • Cannot be on a written warning level or above for attendance
  • Excellent problem solving skills required
  • Excellent written and verbal skills required
  • Be able to demonstrate the 5 Pillars 

If you are interested in becoming part of this exciting new team! Apply now, closes by 2.21.18!
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