Customer Service - Hospitality Industry

Location: Campbellsville, KY
Date Posted: 03-09-2018
Intelenet® Global Services is growing in 2018 and we want you to be part of our success!  
Join our team at Intelenet® to work in the fast-paced world of the hospitality industry.  We are currently seeking 15 associates to assist customers with booking reservations at hotels across the United States.  Customer service experience is preferred, but an outstanding work ethic and strong drive to succeed is a must!  Session starts April 2nd.  Apply today for a chance to take part in this exciting opportunity.

We proudly offer one of the most competitive performance plans in the area.  By earning incentives based on performance, our employees can make an additional $200 - $900 each month.  This lucrative opportunity added to the hourly wage results in employees earning between $9 - $15/hour, or more.  Simply put, the stronger the performance, the more money our employees make!

General Responsibilities:
  • Keeping a positive and enthusiastic personality while answering incoming calls and assisting customers with booking hotel rooms across the United States
  • Assisting guest callers with their request(s) as well as making recommendations and offering additional amenities on each call
  • Creating a top-notch customer experience on every call
  • Connecting with guest callers by building rapport and using effective listening skills
  • Creating positivity that builds excitement around their upcoming stay

  • Base pay is $9/hour + incentive.  Associates average $200 a month, and up to $900 a month (and above) with incentives!   That makes the hourly pay, effectively, between $9 - $15 per hour!
  • Inbound calls only
  • Job stability with growth opportunity
  • Wide variety of schedules available:   Currently filling schedules from 7am - 3:30pm to 11pm - 7:30am ET.  (You will need to be able to work one weekend day.)
  • Shift differential available for working hours between 7pm - 5am
  • Comprehensive Benefits (eligible after 90 days) include: Medical, Dental, Vision, 401K, Company-Paid Life Insurance, Short Term and Long Term Disability Insurance, Prescription Drug Savings plan, and more!
  • Paid training
  • Paid Time Off after 90 days (80 hours in the first year)
  • Full time schedules - Will include 1 weekend day
    • OPTION 1 - Schedules range from 1pm-9:30p ET at the earliest to 3pm-11:30pm ET at the latest
    • OPTION 2 - Schedules range from 10pm-6:30am ET at the earliest to 11pm-7:30am ET at the latest 
    • Weekend incentive if you work both weekend days, plus you will have 2 days off together in the week
  • Part-time schedules - Will include 1 weekend day
    • Starting at 1pm or later
    • Weekend incentive if you work both weekend days
Training starts April 2nd.  Apply now to be a part of the next session!
If you are passionate about helping others and seeking a long-term career opportunity, apply now for a chance to become part of our team!  We’re excited to meet you!  Join a team on the grow, join Intelenet® today!
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