Effectiveness Coordinator

Location: Campbellsville, KY
Date Posted: 03-12-2018
Intelenet Global Services is looking for an Effectiveness Coordinator  on our Sales & Hospitality Team.

Process / Client related tasks:
  • Monitors and evaluates the quality of inbound and/or outbound telephone calls.
  • Works with leaders to ensure quality goals are met or exceeded.
  • Provide feedback via appropriate channels in a constructive and professional manner
  • Review quality data, identify trends and concerns
Minimum educational qualification
  • High school diploma or  equivalent, required
  • Attention to detail, required
  • Excellent listening skills, required
  • Positive attitude and ability to carry that to all departments, required
  • ‚ÄčPrior knowledge of the sales & hospitality account, strongly preferred
Any special skills/certifications required:
  • Able to perform repetitive or continuous activity according to set procedure, required
  • Intermediate analytical skills, preferred
  • Demonstrated ability to meet account team standards, required
  • Full time hours, required
  • Flexibility with schedule am/pm, required
  • One weekend day per week, required

If you meet the above requirements please apply today and tell us why you would be the best fit on our team.
We look forward to reviewing your application.  
Apply today, position will close soon!!!  Targeted close date by 3.16.18.
this job portal is powered by CATS