Customer Service - Corporate Travel Agent - Work at Home

Location: At Home Agent, United States
Date Posted: 06-05-2018
Join our team at Intelenet® to work in the fast-paced world of the travel and hospitality industry.  We are growing and seeking new team members to assist customers with booking memorable reservations on our corporate travel account. This position works from home! Our next training class will begin soon, apply today to join the team!

To be considered for this opportunity you must have:
  • 1 year previous corporate travel experience - Required
  • Sabre GDS experience - Required, must achieve passing Sabre assessment score
  • International booking experience (air, car, hotel) - Required
  • Active high speed internet service (upload 5Mbps / download 10Mbps) - Required 
  • Previous AHA/WAH experience - Strongly preferred

Position Details:
  • Book corporate domestic and international reservations in the fast paced corporate travel industry
  • Provide top-notch, quality care to customers
  • Demonstrate professionalism towards customers and coworkers alike
  • Be goal driven with a strong ownership mindset
  • Must have minimum 1 year previous corporate travel experience
  • Must be proficient in SABRE
  • Work and train from home
  • Monday - Friday schedules, most schedules starting from 8a-10a CDT
  • Part time: $12.50 - $13.50/hour starting wage (DOE)
  • Full time: $13.50 - $14.50/hour starting wage (DOE)

Critical Skills:
  • Corporate travel experience booking air, hotel, car, limo, etc. required
  • GDS experience specifically with SABRE
  • Ability to navigate a computerized data entry system or other relevant applications
  • Ability to work in an constantly changing and fast paced environment
  • Strong judgment and decision-making skills
  • Superior negotiating skills
  • Able to work independently
  • Knowledge of general office PC-based programs, including MS Word, Excel, PowerPoint, and Outlook.
  • Experience with Executive Travel and International Travel a plus
  • Employees provide high speed internet access (minimum 5Mbps upload & 10Mbps download, hard-wired and non-satellite provider)
  • Strong proficiency with airline reissue/exchanges
  • High level analytical skills
  • Excellent customer communications skills, both oral and written
Benefits Glance:
  • Work from the comfort of your own home
  • Paid training
  • Stable schedules
  • Comprehensive benefits including IATAN travel benefits
  • Computer equipment provided
  • Job Stability - Growth Opportunities
  • Wide variety of Mon-Fri morning schedules available, most start between 8 - 10am CDT
  • Comprehensive Benefits (eligible for most after 60 days): Medical, Dental, Vision, 401K, Company-Paid Life Insurance, Short Term and Long Term Disability Insurance, Prescription Drug Savings plan, and more!
  • Paid Time Off after 90 days (80hrs. first year)

The Company:
Intelenet® is a large global Business Process Outsourcing player, committed to delivering our client’s strategic goals and helping in enhancing, broadening, and deepening the relationship to add value.
Backed by The Blackstone Group, a leading Global Private Equity player, with a current portfolio of clients that includes Fortune 500 companies, we are a 55,000 people organization spread across 70 global delivery centers across North & Central America, UK, Europe, Asia Pacific and the Middle East; supporting 110+ clients in over 50 languages.
Commencing operations in November 2001, Intelenet today supports 110+ clients in 50 languages with Contact Centre solutions, F&A, HRO and IT solutions across Banking and Financial Institutions, Healthcare, Travel and Hospitality, Telecom, Retail, Manufacturing, and Information Technology (IT) verticals.
Over the last decade, we consistently held on to the top rankers spot in Nasscom BPO listings, and over the next decade aim to rise higher and take on the global BPO rankings with our focus on “customer experience” powered by “technology” and “analytics”.
Get your applications in today!  There are a limited number of positions available for our next class!  If you are passionate about helping others and seeking a long-term career opportunity, apply now for a chance to become part of the Intelenet® team!  We’re excited to meet you! All positions are expected to be filled in the next 2-3 weeks, APPLY TODAY!

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