Customer Service Representative - Immediate Openings

Location: Fargo, ND
Date Posted: 09-12-2017
Customer Service Representative (Call center)
Pay: $12/hour
Location: Intelenet Campus, Fargo, ND
Schedule: Full time, Account hours 6am - 12am CT

The primary function of a Customer Service Representative is to provide extraordinary customer care to a outstanding consumer base. The role will be responsible for answering incoming calls while navigating a computer program to support questions from consumers and help educate them. There’s no selling, no bill collections or repetitive data entry and best yet – it’s not physically demanding in the least! 


What to expect:
  • A great training experience that sets you up for success to expertly guide consumers
  • Varying degree of call volume throughout the day and project (we have our busy days)
  • To use your skills to engage your caller by building rapport and using effective listening skills
  • Quality standards and goals with ongoing feedback to ensure continued improvement
 
 
What we offer:
  • Base pay is $12/hour
  • Inbound calls only
  • Temporary project expected to complete by the upcoming holidays (extra holiday $$$)
  • Wide variety of full time schedules available including some part time schedules
  • Shift differential for working hours between 7pm - 4:59am
  • Paid training
  • An outstanding support team whose focus is your success
  • The chance to further develop your skills and experience
 

We have immediate job opportunities with on the spot offers!  If you have a gift for talking with others and if helping others comes naturally to you then you are exactly who we are looking for! 
Our training sessions start 9/18/17. Apply today to join the team! We're excited to meet you!!!

 

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