Customer Service Representative - Immediate Openings

Location: Fort Wayne, IN
Date Posted: 09-12-2017
Customer Service Representative (Call center)
Pay: $11/hour
Location: Intelenet Campus, Fort Wayne, IN
Schedule: Full time, Account hours 7am - 1am ET

The primary function of a Customer Service Representative is to provide extraordinary customer care to a outstanding consumer base. The role will be responsible for answering incoming calls while navigating a computer program to support questions from consumers and help educate them. There’s no selling, no bill collections or repetitive data entry and best yet – it’s not physically demanding in the least! 

What to expect:
  • A great training experience that sets you up for success to expertly guide consumers
  • Varying degree of call volume throughout the day and project (we have our busy days)
  • To use your skills to engage your caller by building rapport and using effective listening skills
  • Quality standards and goals with ongoing feedback to ensure continued improvement
What we offer:
  • Base pay is $11/hour
  • Inbound calls only
  • Temporary project expected to complete by the upcoming holidays (extra holiday $$$)
  • Wide variety of full time schedules available including some part time schedules
  • Shift differential for working hours between 7pm - 4:59am
  • Paid training
  • An outstanding support team whose focus is your success
  • The chance to further develop your skills and experience

We have immediate job opportunities with on the spot offers!  If you have a gift for talking with others and if helping others comes naturally to you then you are exactly who we are looking for! 
Our training sessions start this week. Apply today to join the team! We're excited to meet you!!!

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